• Developed and designed comprehensive training programs for various brands at Acosta, aligning with brand messaging and business objectives. • Collaborated with cross-functional teams to analyze training needs, integrating industry best practices and adult learning principles into instructional design. • Created engaging learning materials, including e-learning modules, instructor-led training, and multimedia content, to enhance sales representatives' capabilities and optimize product knowledge. • Conducted needs assessments to identify learning gaps and implemented targeted solutions to address specific skill development requirements. • Worked closely with subject matter experts to gather insights, ensuring accurate representation of brand messaging in training materials. • Leveraged learning analytics and feedback mechanisms to continuously evaluate and improve training program effectiveness. • Contributed to onboarding by developing and delivering orientation programs for new hires, facilitating smooth integration into the Acosta Sales and Marketing team.